Reliable Support to Keep Your Dispensary Running

Sweed’s dedicated support team ensures your dispensary operates smoothly with expert assistance, training resources, and continuous platform improvements.

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Expert Assistance When You Need It

Hands-on Support from Setup to Scale

Live Technical Support

Get real-time assistance from our knowledgeable support team whenever you need it.

Onboarding & Training

Ensure a smooth transition with personalized training sessions and step-by-step guidance.

Dedicated Account Management

Receive proactive insights and hands-on guidance from an assigned account manager.

Continuous Platform Enhancements

Innovation That Never Stops

Regular Software Updates

Stay ahead with frequent enhancements, new features, and security improvements.

User Feedback-Driven Development

Help shape Sweed’s future by providing input on platform improvements.

Comprehensive Knowledge Base

Access step-by-step guides, FAQs, and troubleshooting tips for self-service support.

System Performance

Engineered for Uptime and Growth

Cloud-Based Reliability

Enjoy consistent uptime and secure access to your dispensary’s data from anywhere.

Proactive Monitoring & Issue Resolution

Minimize disruptions with real-time system monitoring and rapid troubleshooting.

Scalable Infrastructure

Grow your business with a platform built to handle high transaction volumes.

Optimized User Experience

Designed for Simplicity and Control

Release Notes Access

View the latest software updates and feature releases directly from the portal.

Help Center & Support Access

Easily access the help center and contact support from within the platform.

Customizable Portal View

Show, hide, and adjust the left menu panel, and customize table column visibility for an optimized workflow.

Get the Support You Deserve

From setup to scaling, Sweed provides the expert support and resources your dispensary needs to thrive. Learn more about how we can help your business succeed.

Schedule a Demo

Special Offer!

Get 1 Month FREE!

Secure your launch date by June 30th and get one month on us. Stuck in a contract? We'll assess your situation to see if you’re eligible for a buyout and help ensure a smooth transition.

Book a consultation to explore your options and make the switch with confidence.

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